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Commitment 24/7” A+
customer service from
professional staff…and so much
more.
Promotion
We advertise and promote your
property on our top-ranked
Internet website.
Services
We provide professional
creation, hosting & maintenance
of a personalized Internet web
page for your property including
initial photography service,
Internet Service Provider (ISP)
space and time. This home page
will specifically promote your
property as a vacation rental on
your behalf. This is covered
under the Vacation Rental
Program one-time set-up fee of
$300.00.
Access
Our on-line reservation
system is easy for our customers
to navigate and set-up so you
can view the yearly calendar at
any time, and block times you or
your family and friends wish to
use.
Toll-free calls: We provide a
toll-free number for guests,
travel agents and owners. This
number is toll-free from Hawaii
(inter island), the U.S.
mainland and Canada.
Payment
For guest convenience, we
accept Master Card and Visa.
Office hours are Monday through
Friday, 9:00 A.M. - 5:00 P.M. We
are usually closed for
national holidays. Weekends and
after hours are covered by a
“24/7” call in hot-line.
Monthly Statements
Each month we’ll send you a
‘Reconciliation Report’
detailing the amount of rents
received and any debits incurred
such as maintenance, repair and
utility bills. We collect and
account for rents, deposits,
fees and reimbursements.
Calendar
We keep a calendar of past,
present, and future
reservations.
Records
We maintain records and
receipts pertaining to the
management of your property.
Supplies
We coordinate cleaning of
your property and a
complimentary basic starter
supply of toilet paper, paper
towels, bar soaps, dish soap
w/sponge, and laundry soap for
incoming guests, by hiring
independent cleaning contractors
who work very closely with our
staff.
Maintenance
We coordinate and supervise
on-going maintenance and
repairs. Renovations: the
dynamics and responsibilities
are between Owner and the
building contractor. However,
for an additional fee we can get
involved by keeping Owner
apprised of the progress by
email and digital pictures.
Our Management Fees
We charge 25% on all vacation
base rent money before 12.416%
in taxes (guests pays) are
collected. After July: 13.416%
We charge 15% for all owner
referred bookings.
All paperwork is processed
through RE/MAX Kauai.
There is a $40 flat fee for
non-revenue bookings, i.e.
family or friends stay. There is
no charge when owner occupies
the unit. |
We would be
honored to add your Vacation
Rental Property to our inventory
of high quality properties,
owned by our satisfied clients
(references available). 
